Course Overview
Our individual conflict styles show up in clients’ projections and in clinicians’ personal reactions to transference and countertransference issues. This course will guide participants to use the Thomas-Kilmann Conflict Mode Instrument (TKI) to recognize these dynamics in clients’ relationships and in themselves—responding in ways that preserve objectivity, uphold boundaries, and promote growth.
Course Objectives
Define transference and countertransference and describe their impact on the therapeutic relationship.
Explain the five conflict-handling modes of the Thomas-Kilmann Conflict Mode Instrument (TKI).
Apply the TKI framework to help clients recognize and navigate transference in their relationships.
Use the TKI model to manage personal countertransference responses and preserve the therapeutic alliance.
Develop strategies to reinforce boundaries and adapt conflict styles for more effective client engagement
Who should attend
This course is intended for Behavioral Health Professionals serving any age client in a variety of settings including community mental health, family-based services, private practice, school-based, outpatient, or hospital programs. Program Directors, supervisors, graduate students and interns may also benefit from this course.
CE Credits
Eligible participants will be awarded 2 APA, NBCC, PA SW/PC/MFT, or ACT 48 Credits upon completion.
Child Guidance Resource Centers (CGRC) is approved by the American Psychological Association, National Board for Certified Counselors, Inc., Pennsylvania State Board of Social Workers, Marriage and Family Therapists, and Professional Counselors, and the Pennsylvania Department of Education (ACT 48) to award continuing education credits to eligible participants.
Meet Your Presenter
Joshus Batula, MA, LPC
Joshua Butala is a Counselor & Special Projects Coordinator at Buxmont Counseling Center, Souderton, PA. He works with adolescents, young adults, adults, families, and couples to treat anxiety, relationship challenges, phase-of-life transitions, building resiliency, and value-based living. Josh is committed to supporting the behavioral and spiritual well-being of clients and congregations. His integrative approach using techniques like Acceptance and Commitment Therapy (ACT), Narrative Therapy, and Solution Focused Therapy. Josh previously worked as a Student Assistance Program (SAP) Counselor in the North Penn and Souderton School Districts. jbutala@buxmontcounseling.com